U100387 — Airbag controller lost communication
Quick answer
U100387 indicates that the gateway has lost communication with the airbag controller, so the restraint system may not deploy in a crash.
What to check first
- Read all stored fault codes with a scan tool and deal with related codes first.
Can I still drive?
Have it inspected before further driving. If in doubt, park the car and ask a technician — a fault that limits power or shuts the high-voltage system down will not clear by itself.
Parts that fix U100387
Confirm the reference against your VIN before ordering — the same fault can sit in different hardware depending on the build.
| Part | Aiways OE ref. | |
|---|---|---|
| Airbag controller | — | Find part |
Frequently asked questions
Can I drive an Aiways U5 with U100387?
Have it inspected before further driving. If in doubt, park the car and ask a technician — a fault that limits power or shuts the high-voltage system down will not clear by itself.
What does U100387 mean?
U100387 indicates that the gateway has lost communication with the airbag controller, so the restraint system may not deploy in a crash.
What should be checked first for U100387?
Read all stored fault codes with a scan tool and deal with related codes first.
Which parts are involved in U100387?
Airbag controller.
Other Gateway codes for the Aiways U5
U002388Powertrain network bus offU005588Vehicle network bus offU006488Infotainment network bus offU010287Gear shift module lost communicationU011187Battery management lost communicationU012287ESP module lost communicationU013187Power steering lost communicationU016487Air-conditioning control module lost communication
Need the part or a second opinion?
Send the fault code and your VIN — we will confirm the reference, availability and price, and ship from China to workshops and distributors across Europe.