U100187 — On-board charger lost communication

Gateway Applies to: Aiways U5 Safety-related system

Have it inspected before further driving

Quick answer

U100187 indicates that the gateway has lost communication with the on-board charger, so AC charging may fail or not start at all.

What to check first

  • Read all stored fault codes with a scan tool and deal with related codes first.

Can I still drive?

Have it inspected before further driving. If in doubt, park the car and ask a technician — a fault that limits power or shuts the high-voltage system down will not clear by itself.

Parts that fix U100187

Confirm the reference against your VIN before ordering — the same fault can sit in different hardware depending on the build.

PartAiways OE ref.
On-board charger (OBC) — Find part

Frequently asked questions

Can I drive an Aiways U5 with U100187?

Have it inspected before further driving. If in doubt, park the car and ask a technician — a fault that limits power or shuts the high-voltage system down will not clear by itself.

What does U100187 mean?

U100187 indicates that the gateway has lost communication with the on-board charger, so AC charging may fail or not start at all.

What should be checked first for U100187?

Read all stored fault codes with a scan tool and deal with related codes first.

Which parts are involved in U100187?

On-board charger (OBC).

Other Gateway codes for the Aiways U5

All Aiways U5 fault codes →

Need the part or a second opinion?

Send the fault code and your VIN — we will confirm the reference, availability and price, and ship from China to workshops and distributors across Europe.

Search Aiways parts Ask our technicians