How to order BYD parts from GNSGO: the checklist that avoids a wrong shipment

Ordering Japanese or European spares usually works from a description: name the part, name the car, and the catalogue narrows it down. That approach does not survive contact with the BYD references we publish here. Every one of the 169 references in GNSGO's own index carries an empty application field, and 33 part names in that same index hold more than one reference. A request written as prose therefore cannot be checked against anything. It can only be answered against one physical car, and the only identifier that reaches that car is the VIN.

So this page is written as a checklist rather than as an argument. Everything on it exists to remove one failure: a box arriving with the right-looking part for the wrong build. GNSGO is not an authorised BYD distributor, and nothing here depends on being one — the two things that decide an order are the OE number and the VIN.

1. What makes this enquiry different from a European one

The practical consequence is simple. "Front lower arm, left, for a BYD Seal" is not orderable, because nothing in our record says which of the ten candidates is on the car, and nothing in the badge says which Seal it is. Add 13329943-00 and the VIN, and the same line becomes checkable in one pass.

2. The checklist

Each item below removes one candidate from the search, and a checklist sent complete usually arrives with everything needed to quote.

Identity — settles the vehicle

• VIN. Mandatory, no exceptions. The item the process cannot run without. It settles body, powertrain, model year and build plant in a single string, none of which the published index carries. Normally readable through the windscreen or on the registration document.
• Photograph of the tailgate badge, including any suffix. "SEAL" appears on more than one vehicle, and the DM-i suffix is small enough to vanish in a photograph taken from a distance. A close, straight-on shot of the full badge answers this.
• Photograph of the whole vehicle. Three-quarter front and rear. This resolves whether you are looking at a hatch, a saloon, an SUV or an estate before anyone starts number hunting, and catches the cases where badge and body disagree.
• European name, and the Chinese name if you know it. If the car was delivered as a Dolphin Surf rather than a Dolphin, or the paperwork uses a Chinese designation, say so — it shortens the bridge between the European designation and how the part sits in our stock. If you do not know it, the VIN covers it.

Reference — settles the record

• The old OE number. Quote it in full, including the -00 suffix; truncating 13329982-00 to eight digits produces a string that is not the record.
• Photograph of the old part's label. Labels are frequently legible on a removed part, and are the most reliable recovery route when nobody wrote the number down. Photograph the label rather than the component — a photograph of an arm tells us it is an arm, not which of ten it is.
• Photograph of the part in situ, if still fitted. Confirms the category and mounting context, which lets us search usefully when the label has gone.

Position — separates candidates inside a name group

• Installation position and side. Front or rear, left or right, inner or outer. Where a description covers many references, side often separates the candidates faster than any other field. Compare 15194857-00 and 15194867-00: one name, two references, nothing in the record distinguishing them.
• Whether the part carries a sensor, a camera or a wiring provision. This is the field buyers skip most and regret most. A hub, bracket or caliper member described without saying whether it carries a sensor provision leaves open a choice between records that fit the same bracket but differ in what they carry. The ABS Sensor group — 13640051-00 among its entries — is the problem made visible.

Commercial — settles the shipment

• Quantity. State it per reference. It decides whether an order clears the €50 per shipment floor, whether it consolidates into one box or several, and how freight is quoted.

3. Why the VIN carries more weight here than on most brands

On many brands the VIN is a confirmation step — the catalogue gets you close and the VIN checks the last detail. Here it is the starting point, because there is no application list to narrow from. It settles the powertrain without relying on anyone reading a badge correctly: the EV and DM-i versions of a body do not share every part in the cooling and engine periphery, and "DM-i" is three small characters on a tailgate. It settles the build rather than the designation, cutting through both the by-market naming and the shared word Seal.

Why the VIN decides the BYD part, not the model name sets out that mechanism in full. The same logic reaches the service lines: 14932376-00 and 14442991-00 sit in one category with no fitment recorded.

4. Completeness, and how it changes the path to a quotation

We do not publish turnaround figures, because honestly quoted ones depend on what arrives in the inbox. What we can describe accurately is the shape of the path: each missing field adds one exchange, and a missing VIN adds one before anything can be checked.

Read the bottom rows as the cost of the naming problem rather than as an obstacle we have put in the way. Consider the middle rows mechanically: with the VIN and 16158591-00 you have identified both a car and a record, and the only open question is commercial. Without the number, we are choosing among candidates in a name group.

Where you have no reference, the label photograph is the highest-value single item you can add. Where the label is unreadable, send the VIN plus position, side and photographs — we confirm, part number by part number, whether we can supply it, and we will check whether we can source it before quoting.

5. Terms that apply to every order

These are worth restating here because they shape what "yes" means:

• Minimum order: €50 per shipment. Below that the order does not clear itself; combine lines or add a service item.
• Prices. Guide prices shown on the parts pages; trade and volume pricing on request.
• Application. Application confirmed per enquiry against the OE number and the VIN. Both are required, because neither substitutes for the other in our record.
• Dispatch. Typical dispatch time is confirmed on the quotation; transit depends on the shipping method you choose.

One category note, stated once: restraint-system and high-voltage parts are outside the scope of this page.

Contact us with the fields above filled in, or start from the BYD-compatible parts — OE reference index if you are still establishing which reference you need.

Short answers

Why can't you quote from "front lower arm for a BYD Seal"?

Because the published index records no application for any of its 169 references, and ten are recorded under Front Wheel Suspension Arm. Neither the name nor the description selects a record. The VIN plus 13329943-00 does.

I have the VIN but no part number. Is that enough?

Yes, and it is more useful than a part number without a VIN. The VIN identifies the car; we search the reference by description and confirm it against that VIN. Expect one question about position and sensor provision.

Do I really need photographs of the car as well?

They are the fastest way to settle the market designation and the body style, and to catch a badge that disagrees with what the customer said. The mandatory item is the VIN; photographs remove a clarification round.

Why does the side matter if I have the number?

Sometimes it does not, and the number settles everything. But inside a large group — the Tie Rod End pair 15194857-00 and 15194867-00 — the side answers a question the record leaves open, and stating it costs one line.

My order is below €50. What now?

Combine lines or add a service reference such as 14932376-00. €50 per shipment is our commercial floor and applies regardless of how few lines are involved.

You are not an authorised BYD distributor. Does that change how I order?

It changes how we describe ourselves, not what you send. The check is the same either way: the OE number plus the VIN, confirmed against the record.

Where this comes from.

The counts and references quoted above are taken from GNSGO's own index for BYD vehicles — the same list at BYD-compatible parts — OE reference index. The statement that no application is recorded reflects that index as it stands; we do not infer model-year fitment from it. Model names follow the export designations listed on this page and are not a naming definition published by BYD. GNSGO is not an authorised BYD distributor. We have not drawn on BYD's copyrighted workshop documentation, and we do not reproduce any manual or wiring-diagram pages. Where our data is incomplete, we say so rather than filling the gap with a plausible answer.

This page is general information only.

It is not a repair instruction, not a diagnosis of a particular vehicle, and not a substitute for professional advice. Restraint-system and high-voltage parts are outside the scope of this page. Work on high-voltage systems, restraint systems and structural repairs belongs with technicians qualified for it. Confirm the application against the VIN before ordering. Have any work carried out by a suitably qualified workshop.